We want you to be completely satisfied with every aspect of your purchase. If something isn’t right please let us know, and we will do our best to make it right.

• Please contact us by phone 813-440-7713 or email sales@Unitedterratech.com. Have your order number ready.

• Notify us of defective or damaged items with in 7 days of delivery. Please provide a visual image of the item.

• For returns of unwanted products, they must be in new condition and sealed in original packaging to receive a full refund. Products returned not in new condition will have a 20-50% restocking fee deducted from your refund.

• For returns of unwanted products, the original shipping charges for the purchase and the charge for returning unwanted products are nonrefundable.

• Returned items must be in the same condition in which they were received to ensure a full credit is given. Products must be returned unopened in original packaging , including accessories.

Special Order Items

Special orders may not be returned. Please call customer service  to discuss special orders at your convenience.

Personalized Items

Personalized items may not be returned.

Returns Passed 30 Days

Returns passed 30 days from delivery, must be unopened in original packaging. There will be  a 25% restocking fee that will be deducted from your refund.

Domestic Shipping

United Terra Technologies will make every effort to ship your products with in 3 business days; the majority of our in stock orders will leave the warehouse in 1-2 business days. Personalized and or laser engraved items may require more time. Shipping is based on quantity and location.

International Shipping

We are currently not shipping outside the continental united states at this time.